The True Vendor Difference: e-Dealer Solutions was formed with the purpose of helping as many people possible to find greater success through knowledge and education.
e-Dealer Solutions, Inc. was founded in January 2002 by Jennifer Suzuki, a California native and Florida resident. e-DS focuses on implementing proprietary based training solutions for automotive retailers. The company is comprised of training solutions for Internet Sales, Phone Sales, BDC Sales as well as coaching on Internet Marketing Strategies. Our results-based courses are professionally written and organized for optimum, adult learning. Each course is part of an ongoing growth structure that increases salespeople’s performance, success and closing ratio’s. This step by step curriculum will confront: process, sales foundation, sales techniques, professionalism, value, methodology, CRM usage, email composition, voicemails and leveraging technology to increase value and to build strong relationships. Our attendees are able to present themselves as true professionals that are seen by automotive consumers as exceptionally valuable.
The True Vendor Difference: Ralph Paglia has a track record spanning more than 20 years of auto industry thought leadership in areas such as Customer Relationship Management (CRM), Web Empowered Sales and Marketing Strategies, Social Media, Reputation Management and Organizational Development.
20+ years of leadership in information technology enabled automotive strategy and tactical implementation. Expert at development requirements, value propositions and performance measurement. Experienced in using market research to improve results from people, process and technology. Organizational development guru. Industry leader in using B2C and B2B Web 2.0 interfaces as a differentiator. Creative problem solver with history of developing new techniques later adopted as industry best practices.
The True Vendor Difference: Peter is a regular speaker and trainer for the NADA, the NIADA and Digital Dealer, as well as other business organizations.
Peter Martin the President of Cactus Sky Communications, one of the premier eMail Marketing agencies in the country. Cactus Sky carries the distinction of over a 95% email delivery rate and less than 1/2% unsubscribe rate. The company’s ability to deliver email through SPAM filters and firewalls and track the recipients’ actions (clicks) provides its clients with an unprecedented marketing advantage. The company’s ASM (Adaptive Sequence Messaging) methodology provides drill-down email campaigns with specific communications, based on the recipient’s needs or interests, resulting in a higher conversion ratio.
The True Vendor Difference: hrough continual training Professional Success refines and customizes your team’s delivery of the value your dealer offers, giving you the leading edge needed to succeed in the e-business arena.
Implementing Professional Success processes within your Internet lead management Tool (ILM) and or Customer Relationship Management Tool (CRM) and DMS set the foundation for the accountability in your entire dealership. We train your staff from sales through mid and upper management on task completion, sales and service communication and media use, while reporting on key performance throughout integral steps of your business. T
The True Vendor Difference: Joe has been called “the funniest guy in the car business” and passionately consults nationwide, showing dealerships success by instilling proven Internet marketing practices.
Joe Webb is the Founder of DealerKnows Consulting, an automotive Internet sales and marketing training firm focused on maximizing dealerships’ online investments through hands-on/on-site training, virtual consulting, and the industry’s first lead management coaching software.
The True Vendor Difference: They focus on complementary integration of proven strategies and tactics into your current dealership operations, your team will embrace the opportunity to grow their business.
We find that each dealership has unique qualities that we work with to provide the best purchase experience for your Internet prospects. In addition, our focus is on involving every dealership employee so the customer enjoys online what they appreciate offline. Our Internet dealership strategy allows every dealership department to benefit from the remarkable popularity of the Internet.
The True Vendor Difference: Dynamic speaker Cory Mosley first made a name for himself in the automotive industry, becoming a leading authority on Internet sales and marketing.
As a self-trained entrepreneur, Cory learned and honed his skills on the front lines, attending his first network marketing event at age 14. During his student career, he earned recognition as a competitive speaker, a skill that led to his recruitment as a teen advocate for Planned Parenthood. As a senior youth speaker, Cory traveled to schools to educate fellow teens on sex education.
The True Vendor Difference: Sean has established a successful rapport with many companies internationally. He has expanded his consulting and training skills overseas.
Sean V. Bradley is a worldwide, expertly trained Consultant, Speaker and Trainer. A 3-time NADA convention speaker, Franklin Covey Certified Facilitator, National Speakers Association member and State Association Speaker and Trainer, Sean has so many accomplishments, it’s hard to list them all. Sean started Dealer Synergy over 10 years ago, but has been in the industry over 15 years.
The True Vendor Difference: Jim Ziegler has long been dealer advocate as well as a consumer advocate.
For 34 years, Jim Ziegler been a super performer in the automobile business. Following a career as a record setting manager with some of the top dealerships in the country. Even though he is a nationally-recognized figure in the industry, Jim still works the Sales Floor regularly in Dealerships -Nationwide.